Customer Feedback

At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word -- read what our customers are saying!

“A dollar or two more than another site, which I've never heard of. Easy to purchase...good email follow up...ordered in am and it was shipped early afternoon...arrived in perfect condition...could not be happier...when I need something, CPO will be first on the list.” —Carla V. 08/21/08

“Ordered through CPO and very pleased with packing, shipping and delivery. Thank you CPO. "I'll be back! =)” —George D. 07/21/08

“Great Product, Prompt Service. Will buy more products from this merchant.” —Harley R. 06/17/08

“Price was good and shipping was fast with no mistakes.” —Steve S. 06/12/08

“Quality tools, good price and delivered as promised. What more can one ask?” —John H. 06/08/08

“The purchase was very easy and the delivery was accurate.” —Frank F. 05/29/08

“I had a great experience with CPO. It was such a good deal I bought one for my brother.” —Steve V. 05/26/08

“I would order from this merchant again.” —Barbera H. 05/20/08

“This was a very smooth purchase. The product (compressor) I bought arrived in perfect condition and actually earlier than expected.” —Theodorus K. 05/17/08

“Great service, I received this item faster than I expected. The web site is user friendly and painless to use. The item arrived in great shape and hard to tell that it is reconditioned.” —Jerome C. 05/09/08

“This is the best place to buy Porter Cable products.” —Konstantinos A. 05/05/08

“My overall experience was excellent. The product was ordered with ease and delivered on time without any delays. Customer Service was very easy to reach and I was able to talk to a person not a machine. Very Good. Thank You.” —James W. 04/13/08

“Can't find a better place than this. Great prices, great service, great options. I will always go here first.” —Richard M. 03/31/08

“Great price on refurbished belt sander, superior product. Purchase was easy, shipped promptly and item was in good condition.” —Gary G. 03/20/08

“Fastest shipping ever, was only 2 days after order verification - amazing! Great communication for the shipper when they were getting close to the house. Great customer service, called to verify the order because I used a separate mail address. Would buy from then anytime.” —Roland S. 03/16/08

“CPO has excellent products and priced right - but, what really keeps me coming back is the excellent customer service - communications, shipping - you know exactly the status of your order. Great to do business with.” —James O. 02/26/08

“I did my research on yahoo concerning my purchase of a flooring nailer. Then I decided on the FCN200 Reconditioned from CPO. I saved money and was really well satisfied with the nailer as well as the delivery and communication from the staff at CPO. Thanks for great info on a great tool.” —Margaret C. 02/24/08

“My upholstery stapler came within days, and the price was great! Thanks!” —Diane T. 02/21/08

“I found that the site was easy to navigate around in, and the price was the best around. Ive always had good luck with PC products, so I was not hesitant about ordering a reconditioned PC item. The package arrived on time and in good condition, and the router workd well.” —Andy S. 02/07/08

“They delivered the product on time and in good condition. Price was excellent. I recommend their products and will buy more from them in the future.” —Robert S. 01/27/08

“Wonderful nailer, compressor and merchant. I will look at other tools this merchant has.” —William H. 01/27/08

“Best price on refurbished Porter Cable pancake compressor and 3 nailers that I could find on the web. Prompt shipping and items well packed. Getting refurbished tools from CPO has proven to be a great way to get like new tools with a full manufacturer warranty at a discount price.” —Dennis A. 01/17/08

“Great product, price, and service!” —Johnathan P. 01/16/08

“Factory reconditioned? It was like new. I bought a PC round head framing nailer based on internet reviews, and am totally happy with it. I liked their shipping link in the email- you could see where your tool is at any given moment until it arrives.” —Jeff S. 01/12/08

“A very pleasing and good all around buying expierence.” —John E. 01/09/08

“Item was delivered faster than expected. The delivery service used was out standing. The delivered my product to my door step right on time. I Couldnt be happier.” —Robert J. 01/06/08

“CPO did everything they said they were going to do. No complaints at all, I would order from them again without reservation.” —Peter R. 01/05/08

“Ive purchased items on this site before and always have found everything here to be the best value. I will come back again!” —William M. 01/01/08

“Description of item was accurate, complete and shipping was fast and efficient. We were notified when the item had shipped and shipping was fast and accurate. We are very pleased with the item and with the service. Will definitely shop CPO Porter-Cable for things we need in the future.” —Ed G. 12/20/07

“Reasonable price and rapid delivery. Will do business with this group again.” —Robert M. 12/11/07

“Superior product. Ultra fast shipping. What more could be expected?” —John E. 12/05/07

“Just a simple, purchase that went flawless and at a competiive price delivered to my door. Ill be back and I wish I knew about CPO a year or two ago! Thank you!” —Gary M. 12/01/07

“This is the second refurbished tool Ive purchased through CPO. The first tool, a Bosch oribital sander has now sanded 3 floors and multitudes of other projects without problems. I am very happy with the condition and operation of the refurbished Porter Cable compressor that I recently purchased. Thank you.” —Arthur H. 11/26/07

“Absolutely painless transaction. Goods came quickly and were just as advertized.” —Robert P. 11/01/07

“This is my second purchase from CPO and both experiences were excellent. Selection and prices are very good and shipping is very quick. Highly recommended.” —Russell H. 10/31/07

“Searched the Web for this item, got the best price with warranty. Super fast shipping. Excellent company.” —Timothy P. 10/22/07

“All components appear to be brand new and function properly even though this is a factory refurb set.You saved me approximately $50 compared to the cost of an identical new set at the local store.” —William T. 10/15/07

“Product shipped very quickly and was exactly as described.” —Henry W. 10/03/07

“Everything was great with CPO. The order was correct and was received in three days from the time I placed the order. I will order again from them.” —Curtis S. 08/17/07

“Order arrived sooner than expected, very pleased. Thanks!” —Vincent M. 08/14/07

“I was very pleased with the way things were handled during my purchase. It was easy to order and delivery went well.” —Glenn S. 08/14/07

“CPO Porter-Cable offered a well made item and the lowest price online. That is an excellent combination.” —John S. 08/10/07

“Great experience! Couldnt ask for anything easier ! Great job! Thanks.” —Sergio T. 08/09/07

“Excellent customer service. I would definately buy from them again. Overall, this is a great company to deal with and the customer service is excellent, something you dont always see when purchasing items on the internet.” —Bonnie S. 06/18/07

“The price was right (quite right, in fact), the product is terrific (I knew that already, as I was replacing the same drill that, after about twelve years, finally gave out on me), the site was simple to use, and the delivery of the product was very promt. I will definitely use them again if Im purchasing a Porter-Cable product.” —Michael A. 06/17/07

“Wonderful experience. I shop almost exclusively on the Internet, and found CPO Porter-Cable to be one of the easiest sites I have visited. The prices are very competitive, and in my case, the best available anywhere. My item arrived earlier than estimated, in perfect shape. I highly recommend CPO Porter-Cable.” —Lawrence H. 06/10/07

“Great nailer, works perfect! Great price and quick shipment. I will buy more tools from CPO as needed.” —Paul F. 06/07/07

“Arrived sooner than expected. Great product. Great Price. Very satisfied.” —Roger K. 06/05/07

“No hassle transaction.Great price and 0 problems.” —Michael C. 06/05/07

“Fantastic in all ways!” —William M. 06/05/07

“No one locally carries replacement sanding belts. I was able to order belts with the type of grits I needed from this web site very easily. They had all in stock. Thanks!” —Peter P. 05/16/07

“Will do more business!!” —Felikis K. 05/06/07

“The price of the product was what i expected to pay. Delivery was right on target. I was very satisfied.” —William W. 04/24/07

“Good price, easy ordering, on time shipping….will use this merchant again.” —Richard E. 04/23/07

“The item I purchased was received in a timely manner. Im really impressed with this merchant.” —John K. 03/30/07

“An excellent 1st time experience. I am very pleased with this company.” —Joel T. 03/15/07

“Great job...great products, very easy to order...looking foward in ordering more of your products.” —Paul E. 03/09/07

“Thrilled with this saw. Got here double quick. Live person to talk to when I ordered it. Fantastic transaction.” —Paul E. 01/08/07

“Delivery from their plant to California was FAST. They called me to let me know that it had shipped. The product lived up to everything that they claimed. I will certainly consider them again, and recommend them to friends. Excellent service!” —Elton D. 01/04/07

“Great doing business with CPO Portor Cable, I got a recondiditioned unit for less money and it looks and operates like brand new. I am very satisfied.” —Norm C. 01/01/07

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